Category: Legal issues
This article is also available in German, French, Spanish and Italian (as a PDF). On 25 May 2018, the European Union’s new General Data Protection Regulation (GDPR) will come into effect. It specifies topics and actions that organisations need to consider regarding data protection. Online retailers are also affected by the changes and need to take active steps to comply with the new provisions.
Since the start of the year, new rules apply to the energy labelling of certain electronic products. Here we explain how you can make the changes in your online shop.
New energy labelling requirements apply for online retailers who sell certain types of electrical goods. In this article we explain what these new requirements are all about.Since the start of the year, the rules for the energy labelling of certain product groups (e.g. household washing machines) have changed. Information on energy consumption must be displayed in a specific form near the price – but only if certain criteria are met.
New VAT regulations for digital products and services will apply throughout the EU from 1 January 2015. After introducing you to the change to the law in the previous article , we will now show you how to apply the changes to your shop with ePages version 6.17. Instructions for earlier ePages versions can be found here.
New VAT regulations for digital products and services will apply throughout the EU from 1 January 2015. After introducing you to the law change in the previous article , we will now show you how to apply the changes to your shop with ePages 6.16 and previous versions. Instructions for ePages 6.17 can be found here.
From 2015, a new regulation will apply to online retailers who sell downloadable products and services in other EU countries. Retailers must pay the VAT due in the EU country in which the buyer is located.
It is now possible to create, so called anchors, on pages of your shop with which you can create a table of contents. If someone clicks on one of the headlines in the table of contents, they jump to the paragraph in question. For instance, you can use this on your page on withdrawal making it easier for customers to find the information which is relevant to them.
The new consumer rights directive contains many legal implications. In some cases the customer should confirm during the order process that they know that the right of withdrawal disappears in some cases. Thanks to a new feature, this is now possible in your shop.
To keep in line with the new consumer rights directive coming into effect on June 13th, we have added a new feature to your shop. You are now able to attach the information on withdrawal to various e-mails which your customers receive automatically from your shop.