New energy labels for household appliances in the EU

New rules for energy labels that have come into force in March 2021 affect products such as household appliances for which an energy efficiency class must be declared. The introduction of the new labels has been taking place gradually since then. Read below to find out which products are affected by the changes and how you should proceed in your online shop.

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The “Greta effect” in retail: How do merchants reach a new generation of conscious shoppers?

Think about the last time you received a package from an online shop. In your opinion, did it have an unnecessary amount of plastic wrapping or packaging? If so, did that make you question whether you want to continue shopping with that brand or possibly look for an alternative?

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EU VAT Reform: Changed delivery thresholds and One-Stop Shop

As of the 1st of July, 2021, a VAT reform for EU-wide online trade will come into force. In this article, you will find out about all the important changes that will affect you as a merchant and how to correctly tax goods in your ePages online shop.

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Brexit: What you need to bear in mind as an online retailer

Even though Brexit has been in place since February 2020, a trade agreement did not come into force until January 2021. To what extent ecommerce is affected by Brexit and what you should consider as a merchant are covered in this article. It is specifically intended for  online merchants selling out from or into the UK.

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New EU energy labelling regulations: how to implement the changes

Since the start of the year, new rules apply to the energy labelling of certain electronic products. Here we explain how you can make the changes in your online shop.

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New EU regulations for the energy efficiency labelling of certain product groups

New energy labelling requirements apply for online retailers who sell certain types of electrical goods. In this article we explain what these new requirements are all about.Since the start of the year, the rules for the energy labelling of certain product groups (e.g. household washing machines) have changed. Information on energy consumption must be displayed in a specific form near the price – but only if certain criteria are met. Read more

Electronic services subject to new country-specific VAT as of 2015

From 2015, a new regulation will apply to online retailers who sell downloadable products and services in other EU countries. Retailers must pay the VAT due in the EU country in which the buyer is located. Read more

New consumer rights directive: How you can create a table of contents on your page about withdrawal

It is now possible to create, so called anchors, on pages of your shop with which you can create a table of contents. If someone clicks on one of the headlines in the table of contents, they jump to the paragraph in question. For instance, you can use this on your page on withdrawal making it easier for customers to find the information which is relevant to them. Read more

New consumer rights directive: How to let your customers know that the right of withdrawal disappears for some goods

The new consumer rights directive contains many legal implications. In some cases the customer should confirm during the order process that they know that the right of withdrawal disappears in some cases. Thanks to a new feature, this is now possible in your shop. Read more

New consumer rights directive: How you can attach the information on withdrawal to e-mails from your shop

To keep in line with the new consumer rights directive coming into effect on June 13th, we have added a new feature to your shop. You are now able to attach the information on withdrawal to various e-mails which your customers receive automatically from your shop. Read more

Legal requirements – not just a burden, but key to your success

 

There are many things you will need to keep in mind before setting up an online business. Apart from all the technical and business side issues, it is essential to pay attention to the legal requirements.

There are several laws that apply to online retailers. In this article we just want to give you two examples of legal requirements that you need to fulfil. Read more

Following New Customers One Pixel at a Time

etracker Web ControllingOnline marketing has long since offered an interesting alternative to classical advertising media. And for good reason. Internet campaigns are not only flexible and cost-effective, their effect can be measured in concrete figures. The Hamburg software maker etracker offers efficient solutions for the performance review of all online efforts: through etracker's web controlling.

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