Customers like to save money on shipping costs and are often prepared to purchase additional items to qualify for free shipping. But it is important that they are well informed about when those costs for shipping no longer apply. To do this, use the delivery method "Exemption limit" which is available to you in your ePages shop as of version 6.08.
With the delivery method "Exemption limit", your customers will be shown noticeable information at various locations about how close they are to qualifying for the free shipping feature. If you have activated the side element "Shopping basket" in your shop, your customers will already be kept up-to-date while browsing in the shop. Even without the side element, there will still be information provided to your customers when they check out to complete the purchase process.
Create a new delivery method in the "Settings/Delivery and payment method settings" menu and select "Exemption limit" as calculation model. Then click on the newly created entry in order to complete it.
Specify the delivery costs that apply as long as the exemption limit has not been reached. At this point, you only have the option of entering a fixed price. A calculation based on the weight or the size of the product is not possible. In addition, also enter the merchandise value above which shipping shall be free. Then specify whether the merchandise value is to be calculated from the products only or from a combination of products, coupons and allowed rebates.
We recommend activating the newly created delivery method as the only one in your shop. In any case, you must select it in the overview list as "Preset" so that the customer notification is automatically displayed in your shop. You cannot edit the customer notification text.
Volker Schwarz studied German, History and Politics at the Ruhr-Universität Bochum. From 2004 to 2009 he worked as a freelancer for several marketing and communications companies in Hamburg, including e-commerce companies. Between August 2009 and December 2011, he worked as an online editor at ePages.