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Kristof Maletzke

The withdrawal button: Already in your ePages shop, ready for 19 June 2026

15. April 2026/in Legal issues /by Kristof Maletzke

Online shopping keeps moving forward. From 19 June 2026, a clearly visible withdrawal option becomes part of the everyday picture for shops selling to customers in the EU.

The withdrawal button is a clear, easy-to-find way for customers to step back from an order online, right inside your shop. No long emails, no searching for the right address, no guesswork. They click and just have to confirm a few details.

Here is the good part: the button is already built into your ePages shop. Nothing new to install, and you can switch it on in no time.

Below you can find out how to activate the button in your shop.

The withdrawal button in the ePages shop software

The withdrawal button is available for all ePages shops.

  • ePages Now: To find out how to activate the withdrawal button for your shop, read our help article Enable the withdrawal function.
  • ePages Base: To activate the withdrawal button, insert a button or link to the withdrawal form as a page element.
  • ePages Store: You can activate the withdrawal button in the Editor within the settings for your footer sections.
Kristof Maletzke
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ist Markting & Event Manager bei ePages.

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