7 essential tools to internationalise your shop

by Dario Wilding, 16.07.14

Internationalisation is a key trend in e-commerce to help boost online businesses. According to Royal Mail, 68% of small and medium sized retailers in the UK are looking to target new overseas markets. However, to be successful moving into other markets requires a lot of work.

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6 effective cross selling strategies

by Dario Wilding, 11.07.14

If you want to increase the basket of your customers, cross selling is the most effective way to achieve that. Many successful online – and offline – players have been using cross selling for many years and know how to get the most out of it.

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ePages Newsletter: new content in a responsive design

by Andrea del Campo, 09.07.14

Today we are proud to present the new ePages Newsletter. Everything you need to keep you up to date with what is happening at ePages and in the e-commerce industry. Keep reading to find out more…

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Ensure that your customers receive your e-mails

by Stephanie Meier, 08.07.14

The organisation, DMARC, is an initiative established by several big companies pursuing the goal of protecting users from spam. Avoid using free e-mail services for your online shop communication. Rather, only use an e-mail address involving your own domain to ensure that your shop communication works smoothly.

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12 things you should avoid on your online shop

by Andrea del Campo, 18.06.14

E-Commerce is a very demanding field because your competitor is no further than a click away. If a customer finds, in your online shop, something he doesn’t like or something that does not work, he simply has to close it and look for another one. In this article, we present you a list of outdated features that you should avoid to allow your customers a better shopping experience.

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New consumer rights directive: How you can create a table of contents on your page about withdrawal

by Jessica Tinker, 03.06.14

It is now possible to create, so called anchors, on pages of your shop with which you can create a table of contents. If someone clicks on one of the headlines in the table of contents, they jump to the paragraph in question. For instance, you can use this on your page on withdrawal making it easier for customers to find the information which is relevant to them.

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New consumer rights directive: How to let your customers know that the right of withdrawal disappears for some goods

by Jessica Tinker, 03.06.14

The new consumer rights directive contains many legal implications. In some cases the customer should confirm during the order process that they know that the right of withdrawal disappears in some cases. Thanks to a new feature, this is now possible in your shop.

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New consumer rights directive: How you can attach the information on withdrawal to e-mails from your shop

by Jessica Tinker, 03.06.14

To keep in line with the new consumer rights directive coming into effect on June 13th, we have added a new feature to your shop. You are now able to attach the information on withdrawal to various e-mails which your customers receive automatically from your shop.

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Important for all merchants: The Consumer Rights Directive is coming

by Kristof Maletzke, 26.05.14

The new Consumer Rights Directive (CRD) comes into force on 13th June 2014. Find out in our article what it all means and what you should bear in mind.

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Video tutorial: Create your own forms in your online shop

by Andrea del Campo, 02.05.14

ePages version 6.15 has brought a new feature to your online shop that allows you to create your own forms. By integrating a contact form to your online shop, your customers can easily get in touch with you. The ePages 6.15 version has already been installed for all of our partners and providers. It is available in your administration area.

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