Tag archive for: customer engagement
Have you ever experienced the sense of regret or guilt after having made a purchase? In psychology, this phenomenon is called buyer's remorse. Since this feeling may trigger your customers to send back the goods they’ve purchased from you, it can have a direct impact on your revenues. In our interview, web psychologist Graham Jones explains how buyer's remorse develops and which measures shop owners can take to reduce it.
You’d like to increase your sales, get closer to your customers and get a better understanding of their behavior? Then the Smartsupp app for your ePages shop will help you. We are happy to announce that it is available in the App Store for ePages Now. Check out below what the app can do for you.