Author: Mario Rieß
ist SVP R&D+Consulting bei ePages und verantwortet den Bereich Research & Development und Consulting in Jena. Er studierte Versorgungstechnik in Erfurt und arbeitete dann sieben Jahre lang mit einem eigenen Ingenieurbüro in der Software-Entwicklung sowie als freier Dozent an der FH Erfurt. Danach war Rieß drei Jahre lang als Projektmanager bei Intershop in nationalen und internationalen Projekten tätig, bevor er Anfang 2003 zu ePages wechselte.

Further articles from Mario Rieß


Bring it to your customers’ attention that they can subscribe to your newsletter. After all, regularly addressing them via e-mail is undoubtedly one of your most effective marketing tools.

Granted, if you sell only refrigerators, then wrapping paper and cards for gifts might not play a major role in your commercial success. But customers are always grateful when they can enter a gift recipients address as delivery address, and then select nice wrapping paper and customise a card to top it all off.

You've got your shop set up, the design works, products have also been created but the shop could still load just a little bit faster? The pages of the shop view (storefront) are arranged "dynamically" in the shop setup phase and the call of a page thus takes longer because all the elements to be displayed have to be repeatedly stored on the server before they can be displayed. Now you can make your shop faster using the optimisation/ page cache function.

There is no doubt about it: The degree to which people encounter your online shop and website via search engines – particularly Google – plays a decisive role in the success of your e-commerce activities.

Visitors to your shop also work on the carrot and stick principle. If the carrot is large enough, they go into action. Of course, they are more attracted by price savings than by carrots. Cost savings increase customer interest, making them more likely to come back and look at your shop, it also increases the chances of new customers making their first purchase. Coupons help you take direct advantage of this process.