Chase Paymentech Europe has announced results from a national survey exploring the challenges faced by UK firms in ‘Customer Not Present’ (CNP) payments. Western European online retail sales are projected to grow 11 percent to reach £153 billion by 2014. On a regional level, several key European countries have seen record growth above the UK’s growth of 160 percent over the past few years: examples include Spain at 199 percent and both France and Italy at 181 percent. Martijn Werdler, Commercial Director at Docdata Payments takes a look at the impact on payments for cross border e-commerce.
The last critical phase of the holiday shopping season has begun. For online merchants, it is now or never to reach all those who haven’t decided yet and steel need a last minute gift for a their loved ones. So what’s for you to do in the last week before the Christmas holidays? The ePages blog gives answers.
In challenging economic times, every last euro counts. A lot of customers hesitate to make purchases. So why not boost your sales by allowing customers to pay by instalments. Let us show you how.
Customers like to save money on shipping costs and are often prepared to purchase additional items to qualify for free shipping. But it is important that they are well informed about when those costs for shipping no longer apply. To do this, use the delivery method "Exemption limit" which is available to you in your ePages shop as of version 6.08.
Decide what services you want to offer to which markets: Do you want to deliver to certain countries only or limit payment methods for foreign customers? This is easy to do with the regions function of your ePages shop. Find out more about what's possible in the ePages blog.
How to set up specific payment methods in my ePages online shop? The fourth blog-article of our mini-series “Payment methods in online shops” gives you the answer to that question using four tutorial videos specifically created for you.
Turn visitors to your website into customers by offering them free shipping on selected products. Especially concerning premium products, a discount of just a few euros does not constitute a true incentive to buy. Many customers regard free shipping, on the other hand, as a much better bargain. Good news for merchants: regardless of whether your special promotion is free shipping or a discount of 5 euros, the costs for merchants do not change. So, how can you offer a discount on selected products in your ePages online shop?
Despite interactive wizards in the merchant back office, many errors can still happen when setting up the payment process in your shop. The third part of our series "Payment systems in online shops" shows you how you can prevent these, what to do when you are stuck and how to get faster answers for support requests.
A customer walks into your shop. As the owner of a brick-and-mortar store, your mission is simple. The only question you need to concern yourself with in this moment is: “How can I persuade this customer to spend money here?” But this same task is more difficult for you as an online merchant. The question you must be able to answer is: “Precisely what form of payment might this customer use?” After all, the customer can and will purchase something in your shop only if you allow them to pay as they wish. We will explore this issue in Part Two of our “Payment Systems in Online Shops” series.
Our survey of the different payment systems with regard to e-commerce continues. In the second and final part of “Payment Methods in Online Shops — Part 1: A Forest Full of Trees”, we explore the two remaining categories: “Payment with safeguards” and “Payment with virtual wallet”. These two categories have one thing in common: external service providers ensure that transactions are properly processed.